Currently, we support two types of notifications:

  • Email
  • Push notifications (iOS and Android apps)
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If you are using the app, or if both notification options are selected, we will send out push notifications.

ProTip: We recommend adding notifications@mlearn.io to your email safe list if you are receiving email notifications.

When are notifications sent?

Notifications are only sent within the hours specified in the learner's engagement schedule. The specific time a notification is sent depends on the following:

  • The number of desired mastery moments set for that learner
  • How many mastery moments the learner has completed that day
  • What the system determines is the best time to complete a mastery moment

What is the maximum number of notifications a learner will receive?

There is no hard maximum in terms of how many notifications a learner may receive. To prevent spam, learners will not:

  • Receive notifications outside of their engagement schedule
  • Receive notifications after the number of desired mastery moments has been met for that day
  • Receive a notification within 3 hours of their last notification
  • Receive a notification within 1 hour of starting a mastery moment