Let's look at an example of how a learner's mastery level might change over time. 

Remember that every time a learner completes an Activity within a Concept their mastery level may change.

The amount and direction of change is based on many factors, including:

  • Whether the learner completed the Activity proficiently or not
  • The learner's self-assessed confidence level
  • Whether sufficient time has elapsed since the learner last increased their mastery level  

Note: When a learner's mastery level changes, the change will be reflected in that content level (Concept, Topic, Module, Mastery Profile) and all of the levels above it. 

Example

Beth is assigned a Concept on Crucial Conversations. This Concept has a mastery goal of Level 3: Competent

She starts at mastery level 0 for the Concept. 

During her first Mastery Moment, Beth is presented an Activity from the Concept. She answers proficiently with high confidence.

Beth moves up to mastery level 1 for the Concept.

The next day, Beth is presented another Activity from that Concept. Again, she answers proficiently with high confidence.

She moves up to mastery level 2 for the Concept.

A week later, Beth is presented an Activity from the same Concept. She does not answer proficiently, but correctly self-assessed and chose low confidence.

Because Beth selected low confidence, she drops one level to mastery level 1 for the Concept.

ProTip: Because learners tend to forget over time, OttoLearn presents information gradually, using spaced repetition.

Over the next three weeks, Beth is presented several Activities from the Concept (each on a different day). She answers each of these Activities proficiently with high confidence.

By the end of the three weeks she has moved up to mastery level 4 for the Concept and achieves mastery.

A few days later, she is presented with another Activity from the Concept. Beth answers proficiently but with low confidence.

Because Beth is above the mastery goal for the Concept (level 3) and selected low confidence, she drops one level to mastery level 3 for the Concept.

The next day she is presented the same Activity from the Concept. This time she is over-confident and answers incorrectly with high confidence.

Because Beth selected high confidence, she drops to mastery level 0 for the Concept.

Since this is just one of many Concepts in her training, Beth's overall mastery won't drop dramatically.

During her next Mastery Moment, Beth is presented an Activity from the Concept. She answers proficiently with high confidence.

Beth moves up to mastery level 1 for the Concept.