To change your organization keyword, please email and provide your current keyword, as well as the new keyword. 

Browser address bar with shown as the URL. The word marketplace is highlighted.This organization's keyword is "marketplace". 

IMPORTANT: When you change your keyword, the URL to access your account will change. Users who have saved the link or use the OttoLearn app may no longer be able to access their training.

After changing your keyword, you will need to do the following:  

  • Send the new URL to users who are accessing your account through a web browser (for example, users using a desktop device)
  • Send instructions on adding a new organization to users who are accessing your account through the OttoLearn app (you may also want to send instructions on how to remove the "old" organization)
  • Update any external links to your account