Use feedback to reinforce why an answer is correct or to explain why a distractor is incorrect. It is not helpful to only tell learners if they are right or wrong; they also need to know why. This allows learners to learn from their mistakes and avoid making the same errors again.

For example, what do you think about the feedback for the following Activity?  

True or false: If you want to use a vacation day, you must provide two weeks notice.    

  1. True
  2. False

Feedback: If you want to use a vacation day, you must provide two weeks notice.    

Turns out, this type of feedback isn’t the best. Some better feedback would be: 

Feedback: Provide your manager at least two weeks notice so they can reassign your shifts before finalizing the schedule. Typically, the schedule is created two weeks before it is posted.