Don’t make your learners feel foolish or focus inward. These feelings take their attention away from the training and can significantly impact motivation. You don’t want learners to think, “Why was I so dumb?” you want them to think about the subject material.  

For example, the following feedback may make a learner feel foolish.

That’s incorrect. Turning the forklift at that speed can cause it to tip or lose control. You wouldn’t want that to happen, would you? Instead, turn the corner at 3 mph or less. 

Instead, focus on the content. 

Turning the forklift at that speed can cause it to tip or lose control. Instead, turn the corner at 3 mph or less.