You can include images, videos, and audio in your feedback.

Media assets can be used to:

  • explain complex concepts
  • depict something specific (for example, the location of a button)
  • include demonstrations

Only Include Media Assets With a Purpose

Media assets should be purposeful and used only where they will add instructional value. 

Excess media assets actually have a negative impact on learning, taking up learners’ cognitive resources and drawing their attention away from your content. 

For example, when writing feedback for an Activity on setting up a winter footwear display, it is beneficial to include an image showing the recommended display; there isn’t much benefit in including a stock image of a single pair of winter boots.

In this case, it may also be beneficial to include a couple images showing how the display should not be set up. 

Sample Scenario

Harold is teaching his learners how to check the forklift’s battery level.

He creates an Activity asking learners the following question:

Where can you see how much charge is left in the forklift?

In the feedback, he wants to include an image of the charge indicator. Which image should he choose? 

Two images. The image on the left shows a close up of the charge indicator. The image on the right shows the charge indicator on the right side of the forklift dashboard, below the row of warning buttons at the top of the dashboard.

The second image is much better because it shows where the charge indicator is located in proximity to everything else on the instrument panel. There is less benefit in including the first image, because it doesn’t provide any context. 

To ensure all of his learners can access this content, Harold adds alternative text describing each image.