Best Practices for Writing Feedback
Every time a learner answers an Activity, they are placing a bet on their knowledge. If they’re right, they’ll probably spend very little time reading the feedback; however, if they’re wrong, they will read the feedback because they want to know WHY.
When feedback doesn’t provide a succinct and thorough explanation of why, learners become frustrated and discouraged. Feedback has to be fulfilling.
Imagine you were presented the following question:
Can full-time employees work overtime?
What feedback would you prefer?
Full-time employees can work overtime.
Full-time employees can work up to 10 hours of overtime per week, with approval from their manager. These hours are paid out at 1.5 times the employee’s base wage.