Every time a learner answers an Activity, they are placing a bet on their knowledge. If they’re right, they’ll probably spend very little time reading the feedback; however, if they’re wrong, they will read the feedback because they want to know WHY

When feedback doesn’t provide a succinct and thorough explanation of why, learners become frustrated and discouraged. Feedback has to be fulfilling.

Imagine you were presented the following question: 

Can full-time employees work overtime?

What feedback would you prefer? 

Full-time employees can work overtime.

or

Full-time employees can work up to 10 hours of overtime per week, with approval from their manager. These hours are paid out at 1.5 times the employee’s base wage.