Learners learn best when they are presented information from multiple points of view. A great way to add this variation to your training is by using a variety of Activity formats.

Although you should always consider which Activity format best fits your content, as a general rule we recommend using the following ratio of Activities:

  • 50% multiple choice
  • 30% true/false (and its variations)
  • 20% fill-in-the-blank

Limit Use of True/False Activity Format

We recommend limiting your use of the true/false Activity format (and its variations) to 30% of your total Activities or fewer. Variations include yes/no and yes/no list Activities. Why? Activities that use the true/false format are easy to guess because learners have a 50% chance of being correct. In addition, these Activities don’t always test whether learners actually know the right answer.  

For example, imagine a learner answers “false” to the following Activity. 

True or false: If you are going to be late, you must notify your store manager. 

  1. True

  2. False

Although the learner is correct, how do you know if they actually know the right answer? Do they know they should actually notify their supervisor? 

What about this Activity? 

Is our top-selling item women’s shoe listed below?

  • Gloria Gladiator Sandal

  • Betty Birkenstock 

  • Shelly Slide 

  • Felicia Flip Flop

  1. Yes 

  2. No

Even though only the first list item is correct, the learner will still get the Activity right if they think any of the other statements are correct—since the answer will still be “yes.” 

The true/false Activity format is best used in addition to other Activities, to provide learners another way to exercise the content. Remember, to maximize retention potential, each Activity should exercise the knowledge within a Concept in multiple ways and from different points of view.

Sample Scenario

Janet needs to create six Activities in the Dressing for Success Concept. Based on our recommendations, she uses the following Activity formats: 

  • Three multiple choice 
  • Two true/false 
  • One fill-in-the-blank

In another Concept, the Making a Good First Impression Concept, she needs to create 4 Activities. This time, she uses the following Activity formats: 

  • Three multiple choice 
  • One true/false

ProTip: Always use an Activity format that is appropriate for your content. Our recommended ratio is just a guideline to help ensure your learners exercise the knowledge in different ways.