Include Different Activity Formats
Although, by definition, all of the Activities in OttoLearn are multiple choice, you can format your Activities in several ways.
Set a scenario and either ask a question or write a statement to be completed by learners.
Have learners fill in a statement with the correct word or phrase.
Present a statement and have learners determine if it’s true or false. This is the most common Activity type.
There are many variations of this Activity format, including:
- Yes/No: Ask learners a question that has a yes or no response. This is one of the easier Activities to write.
- Yes/No List: Write a question and list a few options. Learners must determine if the correct answer is listed or not.
We recommend using these different Activity formats throughout your training, as learners are most likely to retain information that is practiced from multiple points of view.
Additionally, ask your learners different kinds of questions—make some about navigating scenarios and others about factual recall.
Janet is ready to start adding Activities to her Ladder Safety Concept. She wants her learners to practice the material in a few different ways, so she creates the following Activities:
Do you need to lock the ladder in place when climbing 3 rungs or less?
Feedback: Always lock the ladder in place, regardless of how high you are climbing it.
When should you lock the ladder in place?
When retrieving items above the third shelf
When retrieving items above the fourth shelf
When retrieving items on the top shelf
All of the above
Feedback: Regardless of how high you are climbing, always lock the ladder in place. Even when the ladder is not in use, it must still be locked.
You should lock the ladder in place ___________.
when using it to get an item for a customer
when using it to restock the shelves
when it is not in use
at all times
Feedback: Always lock the ladder in place, even when it is not in use.
Within one of her other Concepts, the Greeting Customers Concept, Janet creates the following Activities:
When a customer walks into the store, you should say, “Hello, can I help you find something today”.
Feedback: Greet every customer who walks into the store and offer them assistance.
Are any of the following the right way to greet a customer?
- “Hello, welcome to Fina Shoes.”
- “Hi, have you seen our latest flyer?”
- “Hi, how are you today?”
- “Hello, have you heard about our latest promotion?”
Feedback: Greet every customer who walks into the store and offer them assistance. While helping the customer, tell them about the latest promotions and mention items in the flyer that relate to what they are looking for.