Learners logged in to OttoLearn can reset their password by clicking Account Settings

Forgot Password

If a learner has forgotten their password, they can click Reset Password on the login page.

The learner can then enter their email address or username. 

Possible Scenarios 

If the learner enters an email address that exists in the account, an email will be sent to that address with instructions for resetting the password. 

If the learner enters a username that exists in the account, they will be prompted to enter an email address. If the username and email address are associated with the same user, an email will be sent to that address with instructions for resetting the password. 

If the learner enters a username or email address that doesn't exist in the account, they will get an error message.